ApexPlus Terms and Conditions

1. Introduction

Welcome to ApexPlus. By accessing or using any part of the ApexPlus website located at apexplus.click — including all games, betting markets, payment services, promotions, and any other feature offered on the platform — you agree to be legally bound by these Terms and Conditions. Please read them carefully before you register or place your first bet or spin.

ApexPlus is operated by a duly licensed gaming company (the "Company") and is authorised to offer online casino games and sports wagering services to eligible players in the Philippines. These Terms and Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms published on the platform from time to time, form the entire agreement between you and ApexPlus.

If you do not agree to any part of these Terms and Conditions, you must not use the ApexPlus platform. Continued use of the platform following any update to these terms constitutes your acceptance of the revised version.

2. Eligibility

To open and maintain an account with ApexPlus, you must meet all of the following requirements at all times:

• You are at least 18 years of age. ApexPlus enforces strict age verification and will close any account found to be held by a minor. Any winnings associated with an underage account will be forfeited.
• You are a resident of or physically located in a jurisdiction where online gaming is legally permitted. It is your sole responsibility to determine whether online gaming is lawful in your specific location.
• You are acting on your own behalf as a private individual and not as an agent, representative, or on behalf of any third party.
• You have full legal capacity to enter into a binding agreement under applicable Philippine law.
• You are not listed on any self-exclusion register maintained by ApexPlus or any gaming regulatory body to which the Company is subject.
• You are not a current employee, director, officer, contractor, or close family member of any such person associated with ApexPlus or any of its gaming content or software providers.

ApexPlus reserves the right to request documentation to verify your eligibility at any point during your membership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

3. Account Registration

3.1 Creating Your Account

You may only hold one account on the ApexPlus platform at any given time. Registration requires you to provide accurate, complete, and current personal information including your full legal name, date of birth, email address, mobile number, and a valid payment method registered in your own name. Creating an account using false information, stolen identity, or details belonging to another person is strictly prohibited and constitutes fraud.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. ApexPlus will never ask for your full password in an email, live chat, or phone call. Any activity carried out from your account — including bets, deposits, withdrawals, and bonus claims — is your responsibility. If you suspect your account has been accessed without your permission, contact our support team immediately.

3.3 Verification (KYC)

ApexPlus operates Know Your Customer (KYC) procedures in compliance with applicable anti-money laundering regulations. You may be required to submit a valid government-issued ID (such as a Philippine passport, driver's licence, or national ID), proof of address, and proof of payment method. Withdrawal requests will not be processed until applicable KYC requirements are satisfied.

3.4 Account Closure

You may request to close your ApexPlus account at any time by contacting customer support. ApexPlus reserves the right to close or suspend any account that is found to be in breach of these Terms and Conditions without prior notice.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

ApexPlus accepts deposits and processes withdrawals via the following Philippine-local payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, BDO, BPI, UnionBank, and Visa/Mastercard bank cards. All transactions must be made using a payment account or card registered in your own name.

4.2 Minimum Deposit

The minimum deposit amount at ApexPlus is ₱100. Deposits are credited to your account balance immediately upon successful transaction confirmation from the payment provider.

4.3 Withdrawal Conditions

Withdrawal requests are processed to the same payment method used for the most recent deposit where possible. The minimum withdrawal amount is ₱100. Standard GCash and Maya withdrawals process within approximately 5 minutes. Bank transfer withdrawals may take up to one banking business day. Withdrawals exceeding certain thresholds may require additional identity verification.

4.4 Anti-Money Laundering

ApexPlus is committed to preventing money laundering and terrorist financing. The platform reserves the right to delay, withhold, or decline any transaction it reasonably suspects is connected to money laundering, fraud, or any other criminal activity. All suspicious activity is reported to the relevant authorities as required by law.

5. Bonuses & Promotions

5.1 General Bonus Terms

ApexPlus offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms published alongside the offer. Where a general term and a promotion-specific term conflict, the promotion-specific term prevails.

5.2 Wagering Requirements

Most bonuses at ApexPlus are subject to a wagering requirement — a minimum amount of betting activity that must be completed before bonus-derived winnings can be withdrawn. The applicable wagering multiple is clearly stated in each promotion's terms. Only wagers placed on eligible games count towards wagering requirements. The contribution rate of different game types may vary.

5.3 Bonus Abuse

ApexPlus takes bonus abuse seriously. The following are examples of conduct that may constitute bonus abuse:

• Registering multiple accounts to claim the same promotion more than once
• Using low-risk betting strategies designed to exploit bonus funds without genuine gaming intent
• Coordinating with other players to exploit promotions collectively
• Providing false information to qualify for a promotion

If ApexPlus determines that a player has engaged in bonus abuse, the Company reserves the right to cancel the relevant bonus, void associated winnings, and suspend or terminate the account.

5.4 Bonus Expiry

All bonuses are subject to an expiry date. Free spins and bonus credits that are not used within the specified validity period will be removed from your account automatically. Expired bonuses cannot be reinstated.

6. Gameplay Rules

6.1 Game Integrity

All casino games offered on the ApexPlus platform — including slots, JILI games, and table games — use certified Random Number Generator (RNG) technology. Outcomes are completely random, independently audited, and cannot be influenced by the player or by ApexPlus. Published Return to Player (RTP) percentages represent theoretical long-run averages across all players and all sessions.

6.2 Sports Betting

For PBA betting, MMA betting, Sabong, and Virtual Sports, ApexPlus publishes pre-match and in-play odds. All bets are final once confirmed. ApexPlus reserves the right to void any bet placed on an event that was subject to a pricing error, technical fault, or manipulation. In the case of event cancellation or postponement, specific settlement rules applicable to each product type will apply.

6.3 Disconnection

In the event of a disconnection during active gameplay, the outcome of the relevant game round is determined server-side prior to display on your device. Your account balance will reflect the correct result when you reconnect. ApexPlus is not responsible for disconnections caused by your internet service provider, device hardware, or local network conditions.

6.4 Malfunctions

In the unlikely event of a game or system malfunction, ApexPlus reserves the right to void the affected game round and return the staked amount to the player. The Company's determination in such cases is final.

7. Prohibited Conduct

The following activities are strictly prohibited on the ApexPlus platform. Violation of any of these rules may result in immediate account suspension, termination, and forfeiture of balances:

• Fraud and misrepresentation — providing false personal information, impersonating another person, or using stolen payment credentials
• Collusion — coordinating with other players to gain an unfair advantage in any game or betting market
• Cheating software — using bots, automated scripts, or any third-party software designed to manipulate game outcomes or gain an unfair advantage
• Money laundering — depositing funds derived from illegal activities or using the platform to process, conceal, or transfer illicit funds
• Multiple accounts — creating more than one account on the ApexPlus platform, whether under the same or a different identity
• Chargebacks — initiating fraudulent chargebacks or payment disputes with your bank or payment provider after placing genuine bets
• Exploiting errors — deliberately taking advantage of pricing errors, system faults, or unintended game behaviour for financial gain

8. Privacy & Data

ApexPlus collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By creating an account, you consent to the collection, storage, and use of your personal information as described in that policy.

Your personal data is used to operate your account, process transactions, comply with legal and regulatory obligations, prevent fraud, and communicate with you about your account and promotions. ApexPlus does not sell your personal data to third parties for marketing purposes.

All data transmitted between your device and the ApexPlus platform is encrypted using industry-standard SSL/TLS protocols. Payment credentials are handled in compliance with applicable data security standards and are never stored on the ApexPlus platform in unencrypted form.

9. Responsible Gaming

ApexPlus is committed to promoting responsible gaming practices among all players on the platform. Gaming is intended to be a form of entertainment and should be treated as such. We strongly encourage all players to set personal limits on their gaming activity and to be honest with themselves about the amount of time and money they spend.

The following responsible gaming tools are available in your ApexPlus account settings:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit
• Session time reminders — receive notifications when you have been playing for a set period
• Cooling-off period — temporarily suspend your account for a defined period of your choosing
• Self-exclusion — permanently or temporarily close your account and prevent re-registration for a minimum of six months

If you believe you or someone you care about may be experiencing a gambling problem, please visit our dedicated Responsible Gaming page for detailed guidance and access to professional support resources available in the Philippines.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ApexPlus and its officers, directors, employees, agents, and licensors shall not be liable for:

• Any loss of profits, revenues, data, or gaming opportunities arising from your use of the platform
• Any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the platform
• Any interruption, suspension, or termination of the platform or any service, whether or not such interruption was within the Company's control
• Any errors, inaccuracies, or omissions in the content of the platform
• Any unauthorised access to your account resulting from your failure to maintain the security of your login credentials

Nothing in these Terms and Conditions shall limit or exclude ApexPlus's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded under applicable Philippine law.

11. Amendments to These Terms

ApexPlus reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, we will endeavour to notify registered players by email or via a prominent notice on the platform prior to the changes taking effect. The date at the top of this page reflects when these Terms were last updated.

If you do not agree to the revised Terms and Conditions, you should stop using the ApexPlus platform and contact us to close your account. Continued use of the platform after any update constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with any aspect of your ApexPlus account, our Filipino support team is available 24 hours a day, seven days a week. You can reach us through the live chat feature on the platform or by emailing us at support@apexplus.click.

For queries related to responsible gaming, self-exclusion, or account closure, please visit our Responsible Gaming page or contact support directly. We take all player welfare matters seriously and aim to respond to all queries promptly.

For general information about the platform, payment options, and game rules, visit our FAQ page which covers the most common questions from players across the Philippines.